How it works
- A new
errororfatalissue is created in your Sentry project. - Sentry sends an
issuewebhook to Productpanda. - Productpanda reads the issue and its latest event from the Sentry API (title, level, culprit, and the full stack trace).
- Productpanda locates the crash site in your connected repository and drafts a fix: root cause, the files to change, an implementation guide, and acceptance criteria.
- The result appears in Productpanda as a ticket, linked back to the Sentry issue, ready to hand to an engineer or open as a pull request.
One ticket is created per Sentry issue (repeated deliveries are de-duplicated).
Installation
- In Productpanda, go to Settings → Integrations → Sentry and click Connect.
- You are redirected to Sentry to authorize Productpanda for your organization.
- After you approve, Sentry returns you to Productpanda and the connection is verified automatically.
- Choose the Productpanda product that maps to the repository where these errors originate (if your organization has more than one product).
That's it. New error and fatal issues start becoming fix tickets automatically.
Permissions
Productpanda requests read-only access:
Issue & Event (Read)
Fetches the failing issue and its stack trace.
Project (Read)
Maps each error to the right project.
Webhooks
Productpanda subscribes to the issue resource to receive new issues as they occur, plus the standard installation lifecycle events.
What the ticket contains
- A clear title and a summary of the root cause.
- The files to change, grounded in your actual repository.
- A step-by-step implementation guide for the fix.
- Acceptance criteria, including a regression test.
- A link back to the originating Sentry issue.
Disconnecting and uninstalling
Disconnect in Productpanda (Settings → Integrations → Sentry) stops Productpanda from creating new tickets from your Sentry issues.
To fully revoke access, uninstall the Productpanda app from your Sentry organization settings. Sentry notifies Productpanda, which removes the installation on its side.
Data and privacy
Productpanda reads only the issue and event data needed to understand and fix an error. Access tokens are stored securely and are used solely to call the Sentry API on your behalf. Disconnecting or uninstalling immediately stops further access.
Support
Email us at support@productpanda.ai.
Changelog
- 2026-07
Initial release. Sentry issues become code-grounded fix tickets.